Tech-support scammers pick on wrong person

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  • My2Cents Taylorsville, UT
    May 17, 2014 3:52 a.m.

    It's pretty amazing with such high tech college education in how to use a computer or wi-fi no one is teaching any of these educated users anything about computer or phone maintenance programs to clean out and get rid of malaware or viruses or phone scams. In windows there are dozens of programs and PC protection programs installed and user activated as a part of their license to use Microsoft OS.

    There are even ways to block site access and emails to your computer from any business or person in the system, and no one knows how to do it. These so called Geek squads working for computer sales departments don't have the skills to perform simple Microsoft maintenance services, I've tested their limited skills specific to program installed by an OEM license Microsoft will not help users.

    Children should not be allowed to use any computer that does not have security maintenance done on it. Service providers don't want user to set security preferences that block advertisers. I think when copy right theft takes place each company has the right to reverse infect the individuals PC or hand held device blocking its use.

  • samhill Salt Lake City, UT
    May 16, 2014 7:29 p.m.

    Though the people employed by these computer support scams are from India, most of the calls originate from Canada. In fact, just as Nigeria has become synonymous with a variety of scams, this particular type has, sadly, become something of a Canadian trademark.

    If I have some time to waste my usual technique is to feign ignorance and draw out the time during which the scammers are trying to instruct me on how to view the "problem". So far, my record is about 20 minutes of them wasting their time. I don't know if they've finally flagged my number as a nuisance, but for whatever reason, the frequency of these calls has fallen drastically in the last 4-5 months that I've employed that tactic.

    I wish there were a more punitive approach to trying to dissuade these creeps from trying to scam people.

  • Deserata Home Town USA, UT
    May 16, 2014 6:20 p.m.

    Yea, they prey on those who are not computer savvy. They asked for credit card information and the bank rejected it knowing it was being used from a questionable source. Warning: Anytime anyone asks for your information, it is like the article said, they can scam your accounts and try to overcharge your cards. They locked up our computer to try to hold us hostage to unlock it. we wouldn't give them anymore information.

    We had to get a computer repairman come out and clean up our computer. It was a scary situation. The techie said he could track them down from our computer and told us he knew how to "put them out of business." But doing that was illegal. Can you imagine that? What an education we received from those same scammers. You could hear them speaking a foreign language in the background too. Kind of like telemarketers sound when they call.

  • FanOfTheSith Vernal, UT
    May 16, 2014 5:56 p.m.

    LOL.....Typical call from somewhere probably in India or maybe even the Philippines or other Asian countries like Thailand etc. Excellent article to remind people not to fall victim to these types of scams, especially the elderly and those who are not computer technology savvy.