Video: A guide to choosing the right cellphone plan

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  • Thoughtful Voter Spanish Fork, UT
    July 8, 2013 12:02 p.m.

    #3 on there -- get some local feedback about a carrier's reliability, service, charges, plans, etc. -- is huge. A lot of people tend to assume that all the carriers are probably pretty similar when in fact the difference in coverage, charges, etc. can be night and day from area to area. And you definitely want to talk to some people who will be using the service like you do and in the areas you do. For instance, I've been with three of the big wireless service providers in Utah County recently. I needed a data plan with a hotspot to help with a commute to Salt Lake county. I was stunned to discover that still in 2013 one of the most popular providers in Utah -- if you can connect to their data at all -- was much too slow to work with whereas the other two were very comparable with fast data rates and good coverage. Luckily I was able to switch carriers through a business account without paying hundreds of dollars for early termination, but I was still stuck with a purchased "4G" phone that was basically useless for cell data on the one carrier here in Utah.