Stranded cruise passengers facing dirty conditions

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  • NedGrimley Brigham City, UT
    Feb. 14, 2013 12:19 p.m.

    CHS: I completely understand the whole passenger contract. And I am also an avid cruiser. However, we have missed ports of call twice. Once we were refunded $12.50... The second time, they gave away free rum punch. (we're not drinkers...dang it!) Hardly a reasonable compensation for missing the stop that was "promised" in all the literature and advertising that entices people to cruise.

    But then, it hasn't stopped me from drooling over those same advertisements and booking again since... ;)

    And you're right, bags and buckets would be a tough row...

  • CHS 85 Sandy, UT
    Feb. 13, 2013 3:30 p.m.


    "Cruise lines are notorious for skimpy refunds, if any at all, when promised stops are not made."

    I'm also an avid cruiser (never been on Carnival, though).

    Not to defend anyone, a promised stop is not really a promised stop. One major cruise line's passenger contract specifically states this:

    "The Guest agrees that the Carrier has the sole discretion and liberty to direct the
    movements of the vessel, including the rights to: proceed without pilots and tow, and assist other vessels in all situations; deviate from the purchased voyage or the normal course for any purpose..."

    It is a risk of cruising. We missed a port call only once, and the cruise line only refunded the port taxes collected. Now, having to use bags and buckets is quite another issue.....

  • NedGrimley Brigham City, UT
    Feb. 13, 2013 2:13 p.m.

    "Passengers aboard the stranded ship will also receive a full refund..." I would hope so. Cruise lines are notorious for skimpy refunds, if any at all, when promised stops are not made.

    That said, it is one of my favorite ways to vacation!