- “We regret any less-than-positive experience a customer has onboard our aircraft. We welcome over 100 million customers each year, and we aim to maintain the comfort of all while delivering Southwest hospitality,” the statement said.
Witness Peter Uzelac told FOX40 that the Wednesday flight was heading from LAX to Austin, Texas when a maintenance light came on and the plane was forced to return to the gate.
The flight was delayed as crews looked to refuel the plane because it was at the gate for so long, Fox News reports.
Uzelac told FOX40 that a flight attendant began handing out water to passengers since the flight had been delayed.11 comments on this story
- “He said something [like], 'They should be passing out vodka because we’ve been waiting so long,’” Uzelac said to FOX40.
- “[The flight attendant] came by and was like, ‘I don’t think that and I didn’t like your joke,’” he continued. “Then my wife tried to butt-in there and say, ‘Look, we’ve been on this plane for hours.’ And [the attendant] says, ‘Well, so have I, so get used to it.’”
- “Then all of a sudden, I see her on the telephone up in front,” he said.
Uzelac said the plane returned to the gate and the Sacramento County sheriff’s deputies removed the man from the flight.
- “And people started yelling then. In fact, people stood up. I stood up. People were saying this man didn’t do anything,” Uzelac said.
The man was reportedly not charged with a crime. Uzelac said he filed a complaint against the flight.