SALT LAKE CITY — On Thursday, Build-A-Bear cut short its inaugural Pay Your Age Day event.
"Please be aware: Based on the unprecedented response to our Pay Your Age Day event in our early opening stores, we are experiencing significantly longer than expected lines and large crowds," the store announced on its Facebook page early Thursday. "Local authorities are requiring us to limit the lines and crowds due to safety concerns. We understand this is disappointing. We are working to address the situation, and we will be reaching out to our valued Guests soon."1 comment on this story
But just a few hours later, Build-A-Bear announced it was prematurely ending the one-day promotion that allowed stuffed animal lovers to buy a furry friend for next to nothing.
"Per local authorities, we cannot accept additional guests at our locations due to crowds and safety concerns," Build-A-Bear announced in another Facebook post. "We have closed lines in our U.S. and Canada stores. We understand some guests are disappointed and we will reach out directly as soon as possible."
Customers took to Twitter early on, discussing the large turnout and their experiences:
Some customers who made it through the long lines shared their success on Twitter:
Yes we waited for hours I don’t care if that makes me sad look how happy my boy is a big thank you to the staff at @buildabear who were working non stop from 8am with no break #PayYourAgeDay pic.twitter.com/bqfxvjnjUB— Kim Stafford (@mrskstaff) July 12, 2018