A couple of weeks ago, I received a threatening phone call from someone pretending to be deputy sheriff Salt Lake City.

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Knowing it to be a scam, I informed the police department expecting an inquiry and update. Nothing happened. Upon my repeated calls to the office, I was informed that the police department was "helpless" and had no resources to track and apprehend such criminals. I was surprised that our cops could not even access a simple people-finder app. I was not surprised, however, as to why such criminals are having a field day feeding on innocent citizens.

I changed and unlisted my number, but my question remains — is this how we tackle crime these days?

Nazia Junejo

Salt Lake City