SALT LAKE CITY — Salt Lake County won the Gold Medal for customer service at the Stevie Awards of Sales and Customer Service. The 6th Annual Awards presentation took place Monday in Las Vegas, Nev.
Mayor Peter Corroon has made becoming a nationwide leader in customer service one of his major goals for 2012.
Salt Lake County also took second place in the People Choice portion of the Stevie Awards. The People’s Choice is a world-wide vote.
In an effort to lead a major cultural shift in the way the county does business, Corroon introduced a series of performance measures and best practices, created an Employee’s University for consistent internal training and adopted a set of core values for the county.
More than 1,700 county employees participated in customer service training in 2011. Another 1,000 will participate in the customer service program in 2012.