HELENA, Mont. — Montana's Public Service Commission plans to sue CenturyLink for failing to promptly restore out-of-service landlines.
The five-member panel voted unanimously Tuesday to file a lawsuit in a Montana district court sometime before Sept. 1.
The complaint will ask the court to levy fines against CenturyLink QC for violating the commission's rule that 90 percent of trouble reports be cleared within 24 hours. Commissioner Travis Kavulla says the company has been fixing no more than 60 percent of downed phone lines in that time period.
The decision is the first piece of the utility regulator's mounting attack on the telecommunications giant. Commissioners also say CenturyLink has been misusing federal grants. Geographically isolated customers at the meeting said they're fed up.
CenturyLink spokeswoman Julia Joy says the organization will comment on the commission's action Tuesday afternoon.