I own a business where most of my customers are between the ages of 18 and 25 years old. I often get emails from these customers for various reasons. After reading many of these emails, I have become greatly concerned with youth's inability to communicate intelligently.

I am by no means a master of the written language, but about 90 percent of the emails that I get include fragmented three-word sentences, have words abbreviated, and use multiple exclamation marks or question marks at the end of almost every sentence. I often have trouble understanding what the person is trying to say. It often seems that the person who wrote the email does not have the ability to compose a clear and concise sentence.

I can only conclude that texting, tweeting and other technologies of this type are dumbing down many of the youth. Before you say, "Well, you're old," I am 34 years old. Parents need to do something to save the written language, or the next generation will only be able to express themselves in 140 characters.

Jess Phillips