Britney Spears' family says "Dr. Phil" McGraw crossed the line by not keeping his mouth shut after making a house call on the singer last week.

Lou Taylor, a business manager for Spears' mother, Lynne, and younger sister, Jamie Lynn, appeared on NBC's "Today" show Wednesday and said McGraw had betrayed the family's trust by talking to the media about Spears' mental health after showing up at the 26-year-old pop star's hospital room on Saturday for a visit.

McGraw said earlier this week that he was shelving plans for a show on Spears' latest breakdown. He said Spears' predicament was "too intense" for him to go on with the show.