Which of the "7 Habits" is most important in improving family relations?

John Covey, director of the home and family division at Franklin Covey says the most popular habit is No. 5: Seek first to understand, then to be understood."What we learned was that parents needed to put an industrial-size zipper over their mouths when they listen to their child," said Covey. "They need to listen to not only what is being said, but what feeling is being communicated."

However, Covey says the most important habit is No. 1:Be proactive.

It is a big word that basically comes down to responsibility. "Being proactive means taking responsibility for our own choices and decisions," said Covey.

"Without it, you can never grow and improve," he added.