Note to self: Send e-mail messages to mayor and City Council members to find out if they're cruising the information superhighway.
Thursday, April 2
Provo City Web site (www.provo.org).
Click on "E-Mail the Mayor."
"Mayor, I'm doing a news story on how the city's elected officials use e-mail. I'm wondering how often they check messages and how quickly they respond. I'm sending messages to each of the council members as well. If you respond to this message, please let me know how often you receive e-mail from constituents, how regularly you use e-mail and your overall impressions of e-mail as a tool to communicate with the public. Thank you for time." - Dennis Romboy. Sent 2:15 p.m.
Click on "Your comments to: Provo City Council."
"I would like to send e-mail messages to individual council members. Would you please send me their e-mail addresses? Thank you. Also, why is the City Council home page so large that it would take a 42-inch monitor to view it? Just wondering." - Dennis Romboy. Sent 2:18 p.m.
"We're working on the Web page size problem and also trying to bring the information on it up to date, like the minutes of council meeting. Council members do not have individual e-mail addresses but you can send mail to [email protected] and it will be forwarded to them." - Hazel (Hazel Dunsmore, council secretary). Received 6:01 p.m.
Friday, April 3
"Council members, I am doing a story on how elected officials use e-mail to communicate with constituents. I would have sent you individual messages, but you don't have individual addresses. Basically, I'd like to know how often you receive e-mail, how regularly you check it and how quick your response time is. Because seven council members share the same address, is one designated to respond to an inquiry or is it forwarded to the appropriate council mem-ber? Maybe for my purposes it would be best for this message to be given to each council member. I'm looking forward to hearing back from each of you. Thank you." - Dennis Romboy. Sent 10:26 a.m.
Monday, April 6
"Dennis, I try to check e-mail messages on a daily basis. Although I receive almost daily e-mail messages from Provo City employees, I have received very few from constituents. I feel it is a very effective and valuable tool of communication that will become even more valuable with time." - Mayor Lewis Billings. Received 4:20 p.m.
"Dennis, I'm the one that checks the Council e-mail periodically throughout the day. I forward e-mail to them when it comes. Since the beginning of the year we have only had 4 or 5 letters sent to the Council and most of those were requesting that we update the Web page and put current minutes on there - which I am work-ing on! A few of the council members have e-mail at work so in theory when mail comes in I would forward it to the appropriate person for a response the same day. Those who do not have e-mail we would either put it in their box, or, if it needed an immediate response, fax it to them." - Hazel. Received 2:20 p.m.
"I'd love to have e-mail at home but can't afford it! I have started including the council e-mail address on my correspondence because a couple of people have asked me for it recently, but so far I haven't received any e-mail here." - Cindy Richards. Received 2:29 p.m.
Tuesday, April 7
"I have my own e-mail address within the city system. It is [email protected]us. You can publish it if you'd like. I do get e-mail but not very much from constituents." - Dennis Poulsen. Received 1:39 p.m.
"I don't receive much mail from constituents but I do have an e-mail address at my office if you'd like it - [email protected]" - David Rail. Received 1:42 p.m.
Friday, April 10
Councilman Mark Hathaway calls on the telephone. He just found the e-mail message in his box at the council office. Says he didn't know e-mail was available to the council. Plans to check into getting an address like Poulsen has. "It's certainly another way for us to respond," he says.
Monday, April 13
Still waiting to hear from Council Chairman Greg Hudnall, Councilwoman Shari Holweg and Councilman Paul Warner.