Where born: Sandy, Utah.
Family: Wife, Terri; children, Mason, Patrick, Collin, Hannah.
Education: Master of science-telecommunications, University of Denver.
Primary products: Telecommunications services.
Primary markets: Utah, Idaho, Montana, Wyoming, South Dakota, North Dakota, Nevada, Arizona, New Mexico, Washington, Oregon, Iowa, Colorado, Minnesota.
Number of employees: 55,000.
Annual sales: $13 billion.
First "real" job: Manager of computer operations.
Management style: Provide leadership, trust people to do their job.
Strategy for success: Work smart, confident leadership, use data and information to make decisions.
A memorable failure: Once lost an international contract for telecommunications services in Hungary. I regret losing the contract but received a first-hand lesson in the politics of European business.
Heroes: Robert E. Lee. A great leader who had tremendous loyalty, courage and honor. Won most of his battles, did his best and lost with dignity and honor against tremendous odds.
Leisure time and hobbies: Bicycle riding.
Favorite book and movie: Book, "Gettysburg"; movie, "Casablanca."