I am writing this letter after a big disappointment. My daughter received tickets for "Discover - Stars on Ice" for Christmas. We planned a fun evening and had a nice dinner and got back on I-215 to go to the show. I turned on the turn signal to exit I-215 at 7 p.m. The show wasn't scheduled to start until 7:30, so I figured a half an hour would be enough time. Boy, how I miscalculated. Ten minutes later we had gone two car lengths. People kept cutting into the line up ahead, and the traffic wasn't moving. We tried to be patient, but it was 8 before we had gone through all of the packed intersections and found a parking spot in a lot a couple blocks away.

We decided to run to get to the show, but we had to slow down when we got to the E Center because of the ice and snow that hadn't been cleared from the walkways. We got into our seats after about one-third of the show was over. We loved the skaters and at intermission went to find the women's room. There we found a line of about 50 women. Of course there wasn't a line to the men's room. One sweet older lady was in a big hurry, so she went to the men's. We weren't quite so brave and we waited about 15 minutes to get our turn. What a surprise when the women coming out in front of us said there wasn't enough water pressure to flush the toilets. I waited a few extra minutes to try to flush mine but to no avail. I went to the sink only to find that there was barely a trickle to wash my hands.This was supposed to be a brand new, great facility, and I couldn't even wash my hands. By the time the show was over, it was nothing new to have to wait 10 minutes to make our way to the stairs to exit the building. I don't know what would happen in an emergency. What should have been a great evening out turned into a lesson in patience. I don't know whose wonderful idea the E Center was, but I hope they figure out how to manage the traffic and the facilities before the world comes to Utah in 2002.

Patrice Bolen

Springville