Rural Utah shippers and receivers are satisfied with the performance of Utah's trucking industry since the state eased entry requirements into the industry two years ago.
A survey on the impact of HB101 was conducted by the state's Division of Public Utilities recently to determine the impact of the law on consumers, shippers, receivers, carriers and the economy of 89 rural communities.Eighty-two percent of the respondents indicated motor carrier service was adequate to excellent, while 75 percent said service and delivery time was as good if not better than before the new law. About half (48 percent) said claims handling was good to excellent.
A large majority (60 percent) of shippers and receivers, however, said rates have increased since the change in entry requirements.
According to the survey, areas neglected most by carriers are San Juan and Sanpete counties and the communities of Escalante, Huntsville and Manila.
"Although we would like to see the underserved pockets receive better service, we appreciate the need for economies of scale and the need to make the routes profitable," said Bill Habel, manager of the division's regulated carriers section.
"We continue to work toward resolution of that problem."
Copies of the survey will be mailed to Utah's Intrastate Motor Carriers and are available at the division's offices in the Heber M. Wells Building, 160 E. 300 South.