Throw out the stereotypes of the old steno pool "temps" - those clerical workers known affectionately as "Kelly Girls."
Now, Kelly Temporary Services offers a wide variety of skilled workers, services and benefits not only to the corporate customer but to the temporary employee as well.Debra Lund, Kelly's resident branch manager in Provo, said clerical services is just one of four divisions in the Fortune 500 service company. It also offers trained temporary employees in technical fields such as drafting, electronic assembly and computer programming.
Kelly Temporaries also are skilled in marketing and light industrial work. With Kelly's testing and skills review, a temporary can be matched to an employer knowing that he has the skills for the job.
"Kelly has the best testing and evaluation system out of all the services," Lund said. "We're able to evaluate and know how an employee will perform skill-wise before they are ever sent out on a job."
Kelly Services was founded in Detroit in 1946 by William Russell Kelly, who pioneered the temporary-help industry. The company was then known as the Russell Kelly Office Service.
In 1966, the company took its present name, Kelly Services, to reflect the broadening base of its business. Locally, Kelly Services have been filling employers' needs for nearly seven years.
With the rapid change in the workplace and the projected changes as the year 2000 gets closer, Kelly has developed a wide variety of opportunities for its employees and customers.
Now the Kelly PC-Pro training system trains nearly 6,000 temporary employees free each week on the leading software packages, including Utah County's most asked for WordPerfect programs.
Many of Kelly's temporaries stay with their employers full time. "In the last three months we have placed up to 50 temporaries in full-time jobs," Lund said.
Lund also sees a great change occurring in Utah Valley. New companies are moving in, bringing fresh ideas and attitudes. The population also is changing.
"There in a real influx of people in the valley who don't speak English," Lund said. "The community at large has been very helpful in helping them find employment to survive."
Kelly Temporary Services takes great pride in its efforts to help minorities, women, skilled and unskilled laborers. It is an equal opportunity employer and also offers benefits to temporary employees. Business Week Magazine named Kelly one of the best companies in the nation for women.
The work force is changing and, according to Lund, by the beginning of the next century, aging baby-boomers, housewives and others will be called upon to help in the workplace.
"Kelly is bringing back the elderly and is helping the elderly and a greater percentage of housewives find work," Lund said. "We are utilizing areas which before have not been targeted because there wasn't a need."
Lund said help from temporary services is particularly needed as more troops are called to the Persian Gulf. Kelly Services has even lost some of its own temporary employees to the war effort.
"We are interested if there are wives who have husbands there," Lund said. "We want to help them (the wives) find temporary work; we want to do our part."
Another way Kelly Services does its part is by donating more than 32,000 hours of temporary help to nearly 3,000 charitable organizations nationwide.
"We take pride in ourselves, and we try to help contribute to the cause of charity in our own community," Lund said. This year KellyWeek will be March 10-16. The local office will offer free temporary help to four non-profit organizations in Utah County.
With more than 1,000 offices in the United States, Canada, Europe, Australia and New Zealand, Kelly Services continues to build on its motto: "First and the Best."