Age: 36.Where born: Salt Lake City.
Education: Bachelor of arts in economics, University of Utah; master's of business administration, Harvard University, Graduate School of Business Administration.
Primary products: Commercial banking and financial services.
Primary markets: Utah, Nevada and Arizona.
Number of employees: 2,100.
Annual sales: Assets: $3.1 billion; revenues: $175 million.
First "real" job: Filing paid checks.
Management style: Be accessible and encourage employee participation.
Strategy for success: Hard work and a focus on creating value.
A memorable failure: In the mid-1980s, the failure to fully anticipate and gear up earlier for Utah's real estate recession.
Heroes: The many people in our community who quietly give back more than they take from society.
Leisure time and hobbies: Skiing and hiking.
Favorite book and movie: Crossing to Safety, by Wallace Stegner; "Amadeus."