The Better Business Bureau has revamped its phone system, offering eight phone lines to the public instead of three, a 24-hour automated report system and a new phone number.
The bureau's new number is 487-4656 for those calling within Salt Lake County. Those outside Salt Lake County should dial 456-3907. People interested in accessing the automated report system must call from a push-button phone and have the phone numbers of any Utah companies they are inquiring about. If consumers are inquiring about out-of-state companies, they must have the zip codes of the companies. The system will provide the caller with any public information the bureau has on the companies the caller inquired about.The automated system will also give information on filing written complaints.
Bureau staff is also available from 9 a.m to 4 p.m. Monday through Friday to assist callers.