Where born: Salt Lake City.
Family: Three great children and a supportive husband.
Education: University of Colorado, association management graduate; University of utah and Stevens-Henager College of Business.
Primary markets: All large and small business.
Number of employees: Five employees and 15-member board of directors.
Annual sales: N/A.
First "real" job: Making hambugers, tacos, shakes,etc., at a drive-in fast food restaurant at age 16.
Management style: Team effort; building self-esteem in helping children, volunteers and employees find success.
Strategy for sucess: Honest, upfront approach. Be organized. Great amount of commitment. Work hard. Building friendships.
A memorable failure: I was responsible for an annual awards banquet. When the time came to present awards, I realized I hadn't picked up the recognition plaques from the engravers.
Heroes: Mom and dad; Grandma Folland and Hyrum Smith.
Leisure time and hobbies: Horseback riding, reading, eating out and traveling.
Favorite book and movie: Movie: My Fair Lady; Books: Thornbirds and Gaining Control.