Wait. A government agency has been asked to become more efficient? No wonder
the employees were disgruntled. That is an impossible task in our State and
Federal government. Inefficiency is the norm and it won't change until we,
the taxpayers, get fed up and do something about it.
Actually, DWS is one of the most efficient state agencies in Utah. The people
and businesses that deal with DWS have no idea of how hard almost everyone works
to serve them. It is pretty short sighted to say that 'inefficiency is the
norm'. The cost to morale has been pretty high to get there though, and
continues to be.
mdThat is funny that you say that... because those same people are the
ones that make sure your experience working with the State is pleasant.As a State employee, I can tell you the issue is "NOT" becoming more
efficient. It is the mere fact that the Legislature has mandated that we do more
than we have resources to do them.If you ask any state employee,
they will tell you many ways we can be more efficient. We see it all the time,
the problem is that the Legislature makes becoming more efficient very difficult
with their "New" ideas...
Reminds me of the uproar when some low level employees cross referenced some
data and came up with a big list of likely welfare fraud by possible illegal
aliens. The workers were punished, but I never saw that management bothered to
check on the potential fraud or come up with their own system.If
that is still the situation, then indeed we have a problem in the
Department's "leadership."This Department passes out
huge amounts of taxpayer money, and we deserve top notch, and very frugal,
leaders there. If the incumbents do not meet that standard, then replace them.
Please help me understand how it is that disclosure of people who are receiving
welfare benefits when they are not eligible results in punishment of the one who
discloses the information? If they are not eligible they should not receive the
benefit(s). The people disbursing the aid, and the people who erroneously
qualified them should be dismissed or at least reprimanded.As a
retired state employee, I can comment that there are many employees who do a
good job and go out of their way to represent the state in a positive manner.
I can sympathize with the complaints of poor or inadequate
leadership. Some of it has to do with revolving door management of departments
and divisions by the governors as payoffs to political supporters who are
ignorant of civil service laws and rules. The laws that protect
civil service employees, written by the legislatures also regulate how funds are
obtained and disbursed, something that is quite different than private
enterprise.Political meddling by executive and legislative branches
can be a real problem for morale and efficiency in the workplace.
The department of workforce services would be just the tip of the ice berg.