Comments about ‘Complaint: Plane diverted, passengers removed after asking to turn off 'inappropriate' movie’

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Published: Friday, April 5 2013 12:30 p.m. MDT

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Stay the Course
Salt Lake City, utah

I see you don't know our friend the Hutterite I have read many articles on Desnews and the comments as well. I have yet to read a positive comment from Hutterite just negative ones especially as it relates to religion etc.

Ogden, UT

You would think with the current economic conditions that United would be smart enough to realize that the age old adage has never been more true: The customer is right. Maybe the captain was having a bad day, I guess that makes it okay to ruin a families trip/plans.

United better make some wholesale changes. I will think twice before flying with them.

Lincoln, NE

Speaking as one with an 18 month old daughter who is severely allergic to peanuts, I resent your insensitive comment. Generally, people are kind enough to refrain from eating nuts on a plane because they know that doing so could prove fatal to an innocent child like my little girl. If people like you gripe and complain about a mild inconvenience like that, there's something seriously wrong. Shame on you.

Park City, Ut

First let me start out by saying that I am the father of three young children. With that said, am I the one who sees things a bit differently here? I think the actions of the parents were quite immatuer and downright inappropriate; to be asking to speak with a pilot, who was busy flying the plane. Who do these people think they are? I can think of a myriad of more appropriate retioanl responses to this type of situation: First, find something else to distract your kids. These days what parent doesn't travel w/o a few books for the kiddies? How about talking to the kids? It's not like you are at a movie theator and you have to listen to the movie, no you have to put in headphones. I've seen many airline movies, they are always edited for a basic TV audience, it's not like these poor young kids were being exposed some taudry sex scenes/ltra violence. Hardly. The parents acted as if only they were the only ones on that plan who's oppions mattered. Even if those around them agreed wtih them, they acted selfishly and immature.


I'll file this in my "I need the rest of the story" file. This story doesn't pass the smell test.

Bountiful, UT

Remind me not to lodge any complaints on United airlines.


Movies in the main cabin are edited for content and headphones/earbuds must be used to hear movies. No normal, competent parents would have made this the big deal that they did.

Roy, UT

Just flew Allegiant, only inconvenience was that the total check in time was more than the 1 1/2 hr flight itself, as they ask or suggest being there to check in 2 hrs before take-off time....Henceforth I will drive the distance, and enjoy the trip more.

Jackson, TN

If they won't close it YOU reach up and close it!!

Sandy, UT

Truthseeker - keep seeking the truth, like the fact that the people in the adjacent seats agreed that the movie was inappropriate for the children. The screen could have been folded up, but the flight attendants refused. The parents asked for a reasonable accommodation and were refused. Up to that point, there is room for disagreement on the proper course of action. Diverting the plane to Chicago to take them off was simply ridiculous and shows the lack of common sense which is pervades our society. Unfortunately, this type of attitude is common on U.S. airlines. That is why I make every effort I can to fly a foreign carrier when possible. I will take AirFrance, British Airways or AirAustral any day over any U.S. carrier.

Charlotte, NC

I fly 10-15 times a year and have been amazed at how clueless the airlines can be in their their choices of movies and TV shows. After one flight in particular that showed a movie and then a TV show with VERY strong sexual content, I wrote the airline. I was very glad I was not flying with my kids and felt sorry for those who were. What is most disturbing is that there are so many people out there nowadays who just don't understand this issue at all. They think kids are the same as adults and there is no reason to shield these things from them. I hope United and other airlines finally get the message. Also, I hope this pilot is severely reprimanded. This was about the dumbest thing he could have done. This man clearly lacks the judgement to be in charge of an aircraft. Back to co-pilot for him.


The captain of the Airplane acted appropriately. His job is not only to fly the plane, but ensure the safety of the passengers. The employees working the cabin, reported that an unhappy passenger wanted to speak with him (The captain). The captain had no way of knowing what the passenger attitude was, nor their mental state. He followed proper procedures. As for turning the passengers over to proper authorities, had he not done that and the people got injured or robbed, assaulted, then he would have been liable.

I don't think that that was the first case in which those children had been exposed to improper media content. Many parents allow their children to watch movies like, the Walking Dead, Harry Potter, Twilight, etc, etc, and they probably have cable in their home. In my opinion, the inconvenience was posed upon the other passengers, for having the flight diverted to another destination because of those parents.


It is amazing to see the negative response whenever someone tries to have integrity. What is this world coming to?

Albert Maslar CPA (Retired)
Absecon, NJ

America is no longer the haven it was to the settlers who came here because of religious intolerance they were subjected to in the Old World.

Saint Louis, MO

Nice article. Sad story. DeseretNews, to their credit, appears to have many stories with a "moral theme". That would mean that most others do not.

Hayden, ID

United Airlines needs to be taught a lesson! Then need to be shown who actually pays their salaries!

Salt Lake City, UT

This could have been handled with the back cover of the in flight magazine and a piece of tape. Too bad McGiver wasn't on the flight..

Bountiful, UT

Anyone heard of a coloring book and crayons, I'm getting tired of parents blaming others the teachers, the schools, in this case United. No one forced ear phones on their precious ones or made them stare at a 13 in. screen. It is starting to sound like someone trying to make a buck from a lawsuit. Nothing like making a mountain out of a molehill.

Uncle Rico
Provo, UT

Has any high school graduate ever liked a Tyler Perry movie?

Alexandria, VA

Hutterite, you do realize that these parents had no idea that the in flight movie was going to be Alex cross - they had no chance to make a choice for their kids. Now yes, if I was on a flight with my kids and it came on, I'd give them the ipad and put on a movie for them, but there is little I can do to prevent them from looking up at the film.

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