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Ideally speaking: Soft voice can turn away anger

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Conversion | 3:27 p.m. July 25, 2009
I`m glad Jerry has converted to using a soft voice.

I must have received an email from him back when he followed his editor's advice to talk people down.

To this day, I pull it up occassionally just for laughs:

"I'm disappointed that someone with the obvious
intellect you display would waste it on splitting hairs and highlighting vague threats – real or imagined. It feels like a hundred pounds of water
pressure being forced through a half-inch pipe -- like a great military stragegist who has dedicated himself to Chinese Checkers."

Thanks for comparing me to a water pipe and a great military strategist.
BlackBart | 12:40 a.m. July 27, 2009
I'm not familiar with the peaceful and gentle Shoshone dog soldiers you're referring to. In fact, the Shoshone murdered quite a few early LDS settlers in the Cache Valley region.
Key | 11:02 a.m. July 28, 2009
Mr. Johnston wrote:

"instead of taking pride in getting heard, let's take pride in listening best."

Indeed, listening is the key to real communication.

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