Deseret News | Utility may reduce service after all

Reader comments
Utility may reduce service after all

Craig | 3:57 a.m. Sept. 25, 2008

I have never recieved a call From Rocky Mtn when my power came back on after being off. Go ahead and drop this. Who cares if you send your employees on junckets to training seminars unrelated to their job. Poor customer service by not responding to E-mails is really going to influence someone to give you an extra unneeded 36 million. You send an account to collections and there is a charge you pass on that is fine. Why make everyone pay and call it a cost of doing businesss. It is too bad you have a monopoly because your threats against decent service are so shallow.

Tooele man | 5:51 a.m. Sept. 25, 2008

Here's an idea. Stop paying the exec's their huge salaries and that'll cover the money they need to operate.

oldman | 7:00 a.m. Sept. 25, 2008

Extortion?

Comments continue below

bubba | 7:46 a.m. Sept. 25, 2008

the power company is just crying because it Didnt get its own way, lets cut back on there Benifits ? Like Discounts on vehicles Equipment Natural Gas and Everything Else That Hurts Them,THATS WHAT THERE DOING TO US,.? See How They Like It .......

evensteven | 8:25 a.m. Sept. 25, 2008

Local jurisdictions and We The People need to get ahead of this and start generating some part of our energy needs locally. Otherwise, we may find that oil is not the only energy crunch.

Josh | 11:14 a.m. Sept. 25, 2008

By next year half of the homes in Utah will be entirely independent on power. Thanks to our solar power capabilities.

Ideas | 1:05 p.m. Sept. 25, 2008

I read the other posts and find most puerile. At least spell check. Half the homes on independent power, wake up.

While the rate hike was less than requested, Utah is still enjoying significantly less cost than our counterparts in California. I would enjoy seeing a higher rate linked to further development of wind, fuel cell technologies using waste gasses and other alternative energy sources.

I propose the utility commission grant the full request on a quid-pro-quo based on development of available energy sources within Utah. Perhaps linking each 1% increase above the awarded amount to a simlar increase in wind/fuel cell/alternative generation capability. In this way we all benefit as Utah generates more of its power locally.

disgruntled | 1:16 p.m. Sept. 25, 2008

Another example of a monopoly acting like a spoiled brat kicking and screaming until they get their way. My experience is that of Craig's....I've NEVER had a call back from the company when electricity is restored or for an update of estimated down time. If we give into this, we would be setting a precedent for other companies....if they threaten us the citizens, we'll give in. That's a bad precedent to set! I wish I lived in Murray...they have their own power supply!

Go ahead | 1:45 p.m. Sept. 25, 2008

Cut the customer outage call back program. Last Sunday, after the "squirrel" "killed" the power at the east side substation, their computer called me to tell me my power had been restored. Three hours later it actually did come back on. So save the $ on that great program!

IDEAS you have a great idea. Quid-pro-quo...... If only the 700 billion dollar bailout could be similarly administered.

We should set executive salaries | 2:52 p.m. Sept. 25, 2008

A public utility should have publically set executive compensation based on performance. The amount of money paid to executives should be no more than 5-7 times that of the ordinary worker. We worship "executive ability" like it is something that only a few possess. I'm here to tell you that many people, with a few years experience could perform well in the CEO suite. It isn't as hard as they like to make you think it is. I've been around alot, I've seen alot, I know what I'm talking about.

About Time | 10:05 p.m. Sept. 25, 2008

To tell these Public Utilities THAT THEY ARE PUBLIC , not private.

I know alot a people do not believe in socialism , (because of the word) But what is this, one company backed by the local government. Putin and Castro would be proud.

What is going on? | 11:01 p.m. Sept. 25, 2008

Why did the public service commission reject the utilities request? I haven't read any of the details of what was asked for and why it was rejected.

Is what was asked for fair, did the public service commission think they were trying to pull the wool over our eyes with their request?

Why doesn't the Desnews or any other organization investigate the details and let us know.

Are we all too busy with fluf stories to care anymore?

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