Comments about ‘Voice of customers an ignored asset, speaker tells businesspeople’
Speakers describe importance of firms listening to feedback
Recommended Stories
U.S. economy added 69K jobs
U.S. employers created 69,000 jobs in May, the fewest in a year, and the unemployment rate ticked up.
Stocks fall sharply
Stocks fell sharply Friday after the release of a dismal report on job creation in the United States.
What You May Have Missed
Most Popular
Across Site
In Business
- Top 30 elementary schools in Utah by test scores
- Bottom 30 elementary schools in Utah by test...
- Make it a small: N.Y.'s ban on large sodas...
- 7 non-negotiables to prevent a bad hire
- KSL-TV welcomes 2 new anchors, new format
- Utah men accused of bilking bank in...
- University of Utah tech team heading to White...
- Mortgage rates at historic lows as home...
Most Commented
Across Site
In Business
- Make it a small: N.Y.'s ban on large...
28 - KSL-TV welcomes 2 new anchors, new format 20
- Couple can't retire because of $116,000... 19
- Oil prices drop; will gas follow? 8
- US economy added 69K jobs in May,... 5
- Health care costs rose more than inflation 5
- Eagle Gate Tower renamed World Trade... 4
- Kids' sports can cost families up to... 4
There are so many companies out there that just don't get it!!
So many areas of customer service that they just ignore.
Look at the products that you buy---
How easy it is to open the package is one area that companies should look at.
The quality and presentation of the product after you do get the package open.
Being responsive to customer suggestions or comments instead of just blowing them away.
Businesses need to remember that the customer is what drives their success.
DeseretNews.com encourages a civil dialogue among its readers. We welcome your thoughtful comments.
— About comments