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True, BYU should *communicate* their advance-notice expectation better--but attempting to force them to install extremely expensive equipment that nobody else to date has apparently asked for, just in case YOU show up, is WAY too heavy-handed. If you want to advocate for the disabled, cool--but better PR skills at minimum will come in handy, since you unfortunately come across as a bitter woman with an ax to grind.
It's a great and noble thing to speak up for the truly disadvantaged who are caught in an inhumane and unjust situation, and who are actually being denied equal access in any form. It's another thing altogether to make irrational demands and scream about discrimination just because somebody didn't do a good enough job of waiting on you hand and foot. Sadly, too much legal and media attention has been given to the latter.
She is the first person to request this device. And while, yes, BYU's ticket office badly mismanaged the situation--ok, horribly mismanaged it--they made a reasonable effort to meet her needs. Still, she is insisting they spend millions to to install 2,600 devices when only a few are needed.
If indeed this is the law that 2,600 devices be installed and only one person has requested it. What really needs to be changed? LaVell Edwards Stadium or the law? Sounds like an overreaching law to me.
I understand the situation was frustrating, but for Ms. Strong to call BYU "discriminatory" when they have accommodated is downright myopic. Shame on her for misusing that word because that word should only be used when there is real bigotry to expose.
THIS IS A PROBLEM.
I'm not saying BYU needs to install 2600 devices, but the fact that they had NONE on hand shows their lack of preparation and disregard for the hearing impaired.
People have not requested this device because they (rightly) assume it will not be available.
This woman is fighting for her daughter's rights that you all wish to deny her.
BYU - Get off the dime and install some of these devices!! You and all these posters here should be ashamed. I am embarrassed for you.
I think Mrs. Strong harbors deep resentment, because she and her daughter may have been the victims of discrimination in the past. This would explain why she got so defensive so quickly. Instead of jumping up and down in anger, she should take time out and teach others instead of condemning them.
I have nothing against people with disabilitys. In fact, both of my parents are disabled, but I feel this woman is going a little too far in this situation....
A little sensitivity training wouldn't hurt, either.
Come up with a solution, not just a problem you want someone else to fix (the cost benefit to the public doesnt make sense). If I am bald, should they have to provide me shade while I sit in LES?
This whole thing is just another example of our litigation-happy society. And a rather sad example at that.
This woman just taught her daughter that if you complain loudly enough, someone else will take care of you. Another child is taught to eschew personal responsibility in favor of the victim mentality and the appeal of a quick fix and easy money. These are the seemingly little things that are slowly, but surely, eroding the foundations of our society.
Sad indeed.
These kids have enough worries in life that they don't need to be paraded about in the media. These are matters that can be handled privately without the child becoming a political pawn. It seems to me that the mother is more concerned about herself and what she is feeling than she is about her daughter. I wonder if she even thought this might be embarrassing to the girl.
It is good to be concerned about the disabled. But LES is a football stadium and hosts one event a year where a device like this might be needed. They certainly aren't needed at football games.
I wish this family well, but choose your battles wisely.