Reader comments
Provo iCare campaign seeks unhappy customers
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Todd C. | 7:33 a.m. Sept. 29, 2007
Desperate measures for a failing venture. Not to mention I thought this was a
"wholesale" network where the responsibility of customer service would
lay squarely on the shoulders of the retail service providers iProvo. I've
been a subscriber and left for the reasons they are now trying so desperately to
remedy. The city has no expertise running a telecommunications business and that
has been very evident in the service I received and the amazing inaccuracy of
their own projections. First it's 10,000 subscribers to stop wasting our
tax dollars to subsidize the shortfall and now it's up to 18,000 or more
than half of Provo. That will never happen! I hope more people follow my lead
and drop iProvo. Send the message loud and clear to the Mr. iProvo (Mayor
Billings) that this was a bad idea and to get out while iProvo might have a
reasonable liquidation value.
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