Phrases that should be banned from the workplace forever

Published: Wednesday, Feb. 6 2013 11:22 a.m. MST

In order to keep a positive affect on the workplace, Darlene Price, author of "Well said! Presentations and Conversations that get Results" points out 10 phrases to avoid.
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Cinci Man

When I was young, my parents and teachers and leaders taught me to say, "thank you", and in response, "you're welcome". Today, "YOU'RE WELCOME" is rarely heard. "NO PROLBLEM" has become far too commonplace and casual and meaningless. When I go into a business and say, "thanks", I never hear the words "you're welcome". I think "no problem" should be gone.

Farmington, UT

Here's another...."But we've always done it that way!"

On the other hand
Riverdale, MD

Maybe I'm just being a wet blanket, but lists like this rub me the wrong way. There's certainly some good advice here (one should never talk disparagingly of one's coworkers, for example), but there's a fair bit of arbitrariness as well. Some gripes:

* "But" and "and" are neither synonymous nor universally interchangeable, as should be clear from the example sentence.

* Hedges like "I think" and "this may be a dumb question" aren't used to advance the overt objectives of the conversation but rather to modulate the social interaction in which the conversation is occurring. Use or avoidance of phrases like these depends on a number of cultural and context-specific factors that can hardly be considered in such pithy recommendations as are given in this list.

* "Please" (as in, "please help me understand...") is another word whose meaning is primarily socio-cultural; counter-intuitively, it can convey increased social distance, inequality, even condescension.

It's wise to give careful consideration to what we say at work. But giving (or following) oversimplified advice can lead to pitfalls, too.

Kaysville, UT

I would picture there are 10s of thousands of good scouters and leaders that read the Deseret News that should be responding to the ones that don't like scouting or the one of the best ways for young men to learn about values in life that endure and become part of their character. Scouters are prepared more prepared for choosing a career and wanting to excel in whatever they are pursuing. Even though not every scout goes into the military, they have learned many skills that prepare for service to our country. Some military officers may not have integrity in their character but those that were scouts have a better chance of enduring to the end with a clear conscience in dealings with everyone in an honest and true way. There are some leaders in the scouting movement that have not had those high values internalized and that is unfortunate. However, there are controls within scouting, especially in the past 30 years to help reinforce the importance of enforcement in those codes of conduct with all people, especially those scouts that they work with.

We need people to show courage and display to those that defame the scouts they know.

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