10 Naughty company policies that hurt consumers

Published: Thursday, Dec. 20 2012 11:42 a.m. MST

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Type of business: Appliances, electronics, housewares, fitness equipment, other goods.

Specific policy: Returns are said to be available with a 30-day money-back guarantee, but there is a long list of exceptions including fitness equipment, large appliances, microwaves, wine coolers, humidifiers, security items, marine and camping gear, sunglasses, watches, software, TVs, computer components, laptops, tablets and bicycles. All things must be unopened in order to return them.

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