10 Naughty company policies that hurt consumers

After receiving 100 nominees of naughty or nice company policies submitted by customers, Consumer Reports presented 10 companies it put on a naughty list and 10 companies it put on a nice list.

"It’s neither an endorsement nor a repudiation of the overall company. Rather, it’s a thumbs-up or down on a specific policy or practice. We also acknowledge that the companies excluded from the list might have similar policies," Consumer Reports said.

This is the naughty list. To see the nice list go here.