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Kansas official advises patience on health exchange

Published: Tuesday, Oct. 1 2013 11:11 a.m. MDT

FILE - This Sept. 11, 2013 file photo shows the federal government form for applying for health coverage, in Washington. Getting covered through President Barack Obamaís health care law might feel like a combination of doing your taxes and making a big purchase that requires research. Youíll need accurate income information for your household, plus some understanding of how health insurance works, so you can get the financial assistance you qualify for and pick a health plan thatís right for your needs. (AP Photo/J. David Ake, File) (J. David Ake, AP) FILE - This Sept. 11, 2013 file photo shows the federal government form for applying for health coverage, in Washington. Getting covered through President Barack Obamaís health care law might feel like a combination of doing your taxes and making a big purchase that requires research. Youíll need accurate income information for your household, plus some understanding of how health insurance works, so you can get the financial assistance you qualify for and pick a health plan thatís right for your needs. (AP Photo/J. David Ake, File) (J. David Ake, AP)

WICHITA, Kan. — A Kansas Insurance Department official is advising consumers in her state to be patient in trying to buy health coverage through a new online insurance marketplace.

Linda Sheppard said Tuesday that glitches with the rollout of major new technology wouldn't be unusual, even without the partial shutdown of the federal government.

Sheppard is the Insurance Department's health policy director. The online health insurance exchange for Kansas is being run by the federal government.

Kansas consumers may be experiencing delays as they go online to buy health insurance coverage. Kansas congressman Tim Huelskamp declared that the exchange was not ready when it opened.

The marketplace website for Kansas was available midmorning Tuesday but a message said enough people were visiting that logging in could take time.

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