Scott G Winterton, Deseret News
PROVO — The genealogy website Ancestry.com is working to fully restore its service after it was hit by a Distributed Denial of Service attack.
Company spokeswoman Heather Erickson says it means ancestry.com was overwhelmed with bogus traffic Monday.
“The attack was overloading our systems with massive amounts of traffic, but it did not access any data in servers,” Erickson said.
The site, which has more than 2 million subscribers, was down for much of Tuesday and wasn’t fully operational Wednesday afternoon. Its Web team neutralized the DDoS attack and was working to fully restore services.
“This has been a very frustrating and overwhelming experience, and our teams have been fantastic, working around the clock to make it neutralized,” Erickson said.
Erickson said she doesn't know where the attack came from.
“These types of attacks aren’t unique to Ancestry. We know of many other companies that have been victim to these types of attacks. It’s unfortunate that any company has to go through something like this,” she said.
The attack also impacted Ancestry.com's sister site Find a Grave, though as of Wednesday afternoon it was back up, according to its Facebook page.
Company officials said the sync and search feature in Family Tree Maker were still disabled until the site stability had been fully restored. They recommended people use the feature offline.
- One year later: Slow movement on slide repairs
- Prison inmates start hunger strike, demand...
- Stolen Dodge Charger no match for Hurricane...
- Teen girl killed in Millard County crash
- Recreation, crowds and challenges: What's...
- LDS Church relationship with Boy Scouts in...
- Salt Lake County cities, school districts...
- What went right: How one Orem family turned...
- IRS commits to not target tax-exempt... 48
- Jury orders Siegfried and Jensen to pay... 37
- Prison inmates start hunger strike,... 34
- Salt Lake County cities, school... 16
- Teens arrested, rancher cleared after... 12
- Salt Lake police looking for horses,... 10
- Survey: Utah residents want crops, not... 10
- National report shows high overall... 9