I think I'm usually a fairly kind and patient person, but I'm sure I've been rude to other people in the office on occasion. Actually, I would guess that only a few people make it through their entire work lives without doing or saying something that offends a colleague.
So the question becomes, how can we do better?
While it seems like a simplistic answer, I firmly believe that committing ourselves to following the Golden Rule — treating others as we would like to be treated — is the key to improving civility in our work lives and at home.
We all know this is what we should do, but sometimes when we're tired or cranky or busy, we forget. At least, I do.
How about you? Have you ever been the victim of office rudeness, or have you been a perpetrator? How did you or your victim respond to the offensive behavior?
Starting now, I'm going to begin the fight against giving offense in the office by working to defeat my own rude tendencies. If we all make such an effort, our offices, homes and communities will be more pleasant places.
Are you ready to commit to this battle against boorish behavior? Or, do you have other ideas for enhancing civility in the workplace? If so, let me know, and I'll share some of your responses in a future column.
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