Disgusted by the foul air and heat on the lower decks, many passengers hauled mattresses and bed sheets onto the top deck and slept there, even staying put in a soaking rain. As the ship approached the coast, a slew of Carnival workers removed the bedding and took it downstairs.
The company disputed the accounts of passengers who described the ship as filthy, saying employees were doing everything to ensure people were comfortable. Carnival didn’t immediately respond to questions the illnesses reported by some passengers.
Terry Thornton, senior vice president for Carnival Cruise Lines, said the ship received an extra generator that allowed hot food to be served.
“This is going to be a long day,” Thornton said Thursday. “There is no way we can speed up the process.”
Carnival spokesman Vance Gulliksen said the company tried to keep families updated and established a toll-free number for friends and relatives. Gulliksen said about 200 Carnival employees were in Mobile waiting to assist passengers upon their arrival.
The ship was about 150 miles off Mexico’s Yucatan Peninsula when an engine room fire knocked out its primary power source Sunday, crippling its water and plumbing systems and leaving it adrift on only backup power.
No one was injured in the fire, but a passenger with a pre-existing medical condition was taken off the ship as a precaution. In addition, the Coast Guard said in a statement Thursday that it evacuated a passenger who reportedly suffered a stroke.
Carnival said the original plan was to tow the ship to Progreso, Mexico, because it was the closest port, but by the time tugboats arrived, the ship had drifted about 90 miles north due to strong currents, putting it nearly equidistant to Mobile. It was also logistically easier for the company, which said costs were not a factor.
Carnival Cruise Lines has canceled a dozen more planned voyages aboard the Triumph and acknowledged the crippled ship had been plagued by other mechanical problems in the weeks before the engine-room blaze. The National Transportation Safety Board has opened an investigation.
Contributing: Associated Press, Devon Dolan, Jed Boal
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