"We treated every hiring decision like it was our most important hiring decision ever, because it was," he said. "We knew the people we brought into the school were going to be the ones responsible for improving the culture and the climate on behalf of the students. Even one mistake in hiring can really set you back."
After creating a counseling department focused on guiding students toward college, the next step was to get students involved in improving their school. An array of programs were instituted to support what he calls "student voice" — the Peer Group Connection character program, Girls Inc., New York City's Expanded Success Initiative, and more. College Summit, a national non-profit group that helps high schools raise college enrollment by building college-going culture, became one of his favorites.
The program concentrates on identifying student "influencers" — whether academically gifted or not — and giving them leadership training concentrated on college preparation. Those key students then become positive role models to their peers, helping them to see college as a viable life option, and to take the necessary steps to get there.
Efforts to improve Central Park East were multi-pronged, a fact that likely played into their success. Schools needing to improve their essential character often target a single issue, such as bullying, that is really only the tip of an iceberg, said Meagan O'Malley, a research associate at WestEd, an education research agency, also via webinar. Success requires aiming at multiple targets, and the effort pays off, she said.
Improving school climate also improves students' motivation and sense of connectedness," O'Malley said, and makes students more willing to report potential threats to safety at school. A healthy school climate — marked by good interpersonal relationships, effective teaching and leadership, and sound organization — increases teacher satisfaction and retention, too, O'Malley said.
Breaking the code
In the California town of Indio, a new technology is being used at Shadow Hills High School to get students involved in preventing violence, bullying, and cyber-bullying, sexual harassment, vandalism and other problems that damage school climate.
TalkAboutIt is an anonymous communication system that students can access in a way that is second nature for their generation — online and through texting. More than a tip line, the system enables a student to have an anonymous two-way conversation with a counselor, administrator or teacher with whom he or she chooses to communicate. The software tabulates and categorizes student communications, allowing administrators to spot trends and hot spots — such as a growing problem with gangs, drugs or fighting, or a teacher who makes students feel uncomfortable.
Shadow Hills principal Marcus Wood said the program allows his students to break the unwritten code of silence that keeps kids from going to the school counselor to report a problem, or telling a teacher — and to do it without social repercussions.
To familiarize students with using the system, he made it the method of tabulating votes for king and queen of a school dance. Soon, other messages began arriving.
"A students sent me one just this weekend, about cheating in a classroom," he said. "He didn't feel comfortable telling the teacher, but he gave me all the details. I shared that with the teacher so they can address the problem. And, I responded to the kid, and thanked him for doing that."
Wood is particularly pleased when students head off potential problems.
"If the fight doesn't happen, nobody is in trouble," he said. "A lot of times the kid who was supposed to be in the fight is the one sending the message: 'Hey, there is supposed to be a fight at such-and-such time and place.' — We're there, so nobody gets hit, and nobody gets suspended. We create a mediation and address the problem."
In East Harlem, Central Park East student peer leader Malica Brady doesn't need fancy technology to gauge whether efforts to improve her school's climate are working. She can see the improvement.
"I've seen a lot of change in a lot of students," Brady said via webinar. "They want to wake up and go to school. People are looking forward to coming to school."
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