9. Don’t say, “You’re stupid, the worst (expletive) worker ever.” Anger, profanity and belittling are a spear through an employee’s heart. Bosses should behave with civility and professionalism. A fellow Forbes columnist noted recently that while it is inadvisable for a boss to swear in front of an employee, it is absolutely unacceptable to swear at an employee.
In summary, a great manager should keep his or her word and strive to set a good example. A good boss will praise in public and if a constructive reprimand is necessary, provide it sparingly, privately, and with benevolence. Allowing failure is a key of true delegation. Lessons are learned from missed goals.
Learn to listen, and when employees provide feedback, do your best to consider their thoughts with an open mind. If leaders follow these points, they will experience loyal and engaged employees who truly enjoy their assignments and contribute to the well-being of the organization.
Are there other statements you would like to add to this list? If so, you can reach me at @AskAlanEHall. Thanks for reading.
This article originally appeared in Hall’s weekly Forbes column.
Alan E. Hall is a cofounding managing director of Mercato Partners, a regionally focused growth capital investment firm. He founded Grow Utah Ventures, is the founder of MarketStar Corp. and is chairman of the Utah Technology Council.
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