"I'm here with my husband and niece," the woman said, adding that there were also three bodies near her. "I'm here under the shop. God please, I can't breathe."
In the incident witnessed by Associated Press journalists, rescue workers tried to organize a bulldozer, but the situation was deemed too dangerous and the crew left. Later, the rescue workers returned with a bulldozer, after coordination with Israeli forces through the Red Crescent, and pulled the three from the rubble, said Said Hamam, a member of the rescue services.
The 13 Israeli soldiers were killed in several separate incidents in Shijaiya, including gun battles and rocket attacks. In the deadliest, Gaza fighters detonated a bomb near an armored personnel carrier, killing seven soldiers inside, the army said. In another incident, three soldiers were killed when they became trapped in a burning building, it said.
Despite the losses, the army chief, Lt. Gen. Benny Gantz, said Israel intends escalate the operation. Gaza residents received automated phone calls late Sunday, warning them to evacuate refugee camps in the center of the Gaza Strip.
Israel had launched the campaign to hurt Hamas' ability to fire rockets and to destroy tunnels dug by the militants to sneak into Israel to carry out attacks.
Shijaiyah was targeted as a Hamas stronghold and because 8 percent of more than 1,700 rockets fired at Israel since July 8 were launched from there, said Lerner.
The military said that since the beginning of ground operation late last week, it has killed 110 Gaza fighters and targeted more than 1,000 sites linked to militants. Soldiers also exposed 14 tunnels, all interconnected and leading toward Israel, and detonated six of them, including one with a length of 1.2 kilometers and an access point within a house, the army said.
"It's like the Underground, the Metro or the subway," said Lerner, the army spokesman, referring to the tunnel system.
The first days of the current ground offensive were in marked contrast to Israel's last major invasion of Gaza in January 2009, known in Israel as Cast Lead, when Hamas fighters rarely engaged Israeli forces.
Now, Gaza's militants seem better armed, including with anti-tank rockets.
"I see an escalation in weaponry," Amos Yadlin, a former Israeli military intelligence chief, told Israel TV's Channel 10. "This isn't the same weaponry as in Cast Lead."
Netanyahu said in nationally televised comments Sunday that the ground campaign is vital to Israel's security because the tunnels could be used for "mega terror attacks and kidnappings," but acknowledged the operation is "full of risks."
Speaking earlier to CNN, Netanyahu said the ultimate goal is to "restore a sustainable quiet" for Israel's citizens. Once that is achieved, he said he hopes to enlist the international community "to demilitarize Gaza," but did not explain what that would entail.
Asked about the mounting number of dead and wounded among Palestinians, he said Israel is only targeting militants.
"All civilian casualties are unintended by us, but intended by Hamas. They want to pile up as many civilian dead as they can. ... It's gruesome," Netanyahu said. "They use telegenically dead Palestinians for their cause. They want the more dead the better."
Meanwhile, a speedy cease-fire seems elusive, as the U.S. and some of the regional powers disagree on how to resolve the Israel-Hamas conflict.
Hamas rejected Egypt's proposal last week that both sides halt fire and then discuss a possible easing of the Gaza border blockade, enforced by Israel and Egypt since Hamas seized Gaza in 2007.
For Hamas, easing the blockade is key to survival, after an intensified border closure of Gaza by Egypt in the past year drove the movement into a crippling financial crisis. Hamas has insisted on guarantees concerning the blockade before it stops fighting and has demanded that others, including Qatar, join Egypt as a mediator.
U.S. Secretary of State John Kerry sided with Israel and Egypt on Sunday, saying giving in to Hamas' conditions for a cease-fire would mean rewarding terrorism. Kerry told NBC's "Meet The Press" that he will head to the Middle East in coming days to help with cease-fire efforts. He said Israel "has every right in the world to defend itself" from attacks by Hamas militants in Gaza.
Qatar is seen as more sympathetic to Hamas.
Qatari Foreign Minister Khalid al-Attiya said after a meeting with U.N. chief Ban Ki-moon that it is not important which country achieves the terms of a cease-fire so long as justice is achieved.
"We condemn the acts of aggression that Israel has carried out against the Palestinian people, and most recently the massacre of Shijaiyah today in which most of those killed were children," said al-Attiya.
Ban's had harsh words for Israel's military operation, while reiterating his call for an immediate cease-fire.
"While I was en route to Doha, dozens more civilians, including children, have been killed in Israeli military strikes in the Shijaiyah neighborhood in Gaza," he said.
"I condemn this atrocious action. Israel must exercise maximum restraint and do far more to protect civilians," he said.
Goldenberg reported from Jerusalem. Associated Press writers Ian Deitch and Yousur Alhlou in Jerusalem, Ibrahim Barzak and Dalton Bennett in Gaza City, Abdullah Rebhy in Doha, Qatar and Aya Batrawy in Dubai, United Arab Emirates contributed to this report.
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