—It’s also OK for companies with which you have a “business relationship” to call, or those to whom you’ve given written permission. That includes companies from which you’ve made a purchase or to which you’ve made a payment in the last 18 months.
—However, if you ask the business or charity to not call again, it could face $16,000 in possible penalties if it ignores your request. Keep track of the date you made the request.
—Also, prerecorded, informational messages are allowed, such as from your health care provider, a pharmacy about a prescription refill, an airline with flight updates, a school with class scheduling changes.
—Companies permitted to call you may not do so before 8 a.m. or after 9 p.m.
—To prevent “dead air” or hangups, telemarketers must respond within two seconds of you answering.
TO FILE A COMPLAINT
To report unwanted calls, or companies or numbers that appear to be violating the federal restrictions, call or go online to the do-not-call contacts listed above.
©2013 The Sacramento Bee (Sacramento, Calif.)
Visit The Sacramento Bee (Sacramento, Calif.) at www.sacbee.com
Distributed by MCT Information Services
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