Seth Wenig, Associated Press
NEW YORK — American Airlines' CEO acknowledged on Monday that passengers have had a rough few weeks on the airline but says the carrier is working through its issues.
"The operational performance is improving," CEO Tom Horton said in an interview with The Associated Press. "We'll get past this just like other airlines before us have."
The airline, which has been in bankruptcy protection since November, saw its on-time performance drop to 59 percent in September, according to Flightstats.com. It that same period Delta, Southwest and U.S. Airways were all above 85 percent. The drop is attributed to pilots writing up extra maintenance requests as part of an unsanctioned job action.
The airline has cut flights, and added reserve crews and extra planes to cover any last-minute delays.
- Security breached: Intruder gets into White...
- 'The Voice' returns Monday with Pharrell,...
- Tense hunt in trooper ambush case hits 8 days
- 11 best—and worst—state tax systems
- Second man arrested trying to enter White...
- After vote to stay in UK, Scots must heal divide
- Italian village honoring pilots of WWII US...
- Secret Service boosts security outside White...
- Striking or spanking a child is not a... 19
- School police stock up on free military... 11
- Yellen says US families need to boost... 10
- Security breached: Intruder gets into... 8
- How much America wants to be taxed 8
- New Jersey loses 4th casino as Trump... 5
- Vikings place Adrian Peterson on exempt... 5
- US to assign 3,000 from US military to... 4