Hackers attack Twitter; Facebook also slows down

By Barbara Ortutay

Associated Press

Published: Friday, Aug. 7 2009 12:00 a.m. MDT

NEW YORK — A hacker attack Thursday shut down the fast-growing messaging service Twitter for hours, while Facebook experienced intermittent access problems.

Twitter said it suffered a denial-of-service attack, in which hackers command scores of computers to a single site at the same time, preventing legitimate traffic from getting through.

The attacks appear to have been related to the Russia-Georgia political conflict. They started with a flurry of spam e-mail messages sent out this morning that contained links to pages written by a single activist on multiple social networking sites, according to Bill Woodcock, research director of the San Francisco-based Packet Clearing House, a nonprofit that tracks Internet traffic.

When people clicked on the links, they were taken to legitimate Web pages, but the traffic overwhelmed some servers and disrupted service, Woodcock said. He said it's hard to immediately tell whether it was a case of hackers trying to punish the sites for publishing views they disagree with, or if they were directing traffic to the sites out of sympathy for the activist's message.

The fact that a relatively common attack could disable such a well-known Web site shows just how young and vulnerable Twitter still is, even as it quickly becomes a household name used by celebrities, large corporations, small businesses and even protesters in Iran.

"Clearly they need a stronger infrastructure to be able to fight this kind of attack," said Graham Cluley, senior technology consultant at computer security firm Sophos. Twitter's tech support teams, he added, "must be frankly out of breath" trying to keep up with the site's enormous growth.

According to comScore, Twitter had 20.1 million unique visitors in the United States in June, some 34 times the 593,000 a year earlier.

For Twitter users, the outage meant no tweeting about lunch plans, the weather or the fact that Twitter is down.

"I had to Google search Twitter to find out what was going on, when normally my Twitter feed gives me all the breaking news I need," said Alison Koski, a New York public-relations manager. She added she felt "completely lost" without Twitter.

The Twitter outage began at about 9 a.m. EDT and lasted a few hours.

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