Anaya knows the code for teaching transcription

You might say Andrea Anaya was born to teach medical transcription, and now she is using it to improve the careers of thousands of people.

Anaya learned the business from her mother, who ran a small transcription business out of her home. Anaya realized, as a young wife and mother, that her skills gave her earning power.

After working from home herself, Anaya took a job at a Colorado start-up with a huge transcription contract and became involved in the company's testing, hiring and training.

Anaya noticed that few of the new workers were trained. So she spent four years developing a medical transcription curriculum based on her own experiences and those of the many transcriptionists and clients with whom she had worked.

The result is CareerStep, a Springville-based company that offers medical transcription and coding courses that give students typing, grammar and medical terminology education, as well as loads of practical experience.

The course is available online using CareerStep's proprietary platform, whose adaptability has enabled Anaya to set the ambitious goal of launching two new training programs each year in fields like legal transcriptionist and pharmacy technician.

Besides the online courses, CareerStep partners with dozens of community colleges to offer the program under a licensing agreement. The company is constantly re-evaluating its curriculum in response to feedback from students' potential employers, who then become eager to hire CareerStep graduates.

Today, Anaya's former home business is the nation's leading provider of online transcription and medical coding training.