From Deseret News archives:

Hospital bills woman who never saw doctor after waiting 19 hours

Published: Wednesday, Oct. 22, 2008 12:08 a.m. MDT
 |  E-MAIL | PRINT | FONT + - 
DALLAS (AP) — A woman says she waited 19 hours at Parkland Memorial Hospital's emergency department for treatment of a broken leg and never did get to see a doctor — but still got a bill for $162.

Amber Joy Milbrodt, who said she broke a bone in her leg while playing volleyball, received the bill two weeks after her Sept. 24 visit.

Parkland officials say the bill was appropriate because a nurse spent time checking her vital signs to assess her level of need.

But that's not how Milbrodt sees it. It should have been more like them paying me for having to sit in the emergency room for 19 hours, she told The Dallas Morning News.

The assessment by the nurse, which lasted a few minutes, established her place in line that night. By that time, Milbrodt said, she had already been waiting about 3 1/2 hours.

She still had not been called more than 15 hours later, so she gave up and went home. An X-ray taken at a chiropractic school where she is a student had already confirmed that she had a fracture.

She's not paying for waiting, said Rick Rhine, the hospital's vice president in charge of billing. She's paying for the assessment she received.

Story continues below
Milbrodt, 29, who has no insurance, said she does not plan to pay. After leaving the ER, she rested at home for a few days and then put her leg in a brace, which she still wears. It seems to be healing, she said.

A few days before Milbrodt's visit, a 58-year-old man who went to the ER with stomach pains also waited 19 hours — and then suffered cardiac arrest and died.

Hospital officials say they need more beds to handle the excessive number of patients who need care. A bond measure on the Nov. 4 ballot would provide funds for a new, larger hospital.

Fort Worth's large public hospital, John Peter Smith, shares Parkland's policy of charging for a triage assessment. But other hospitals in Dallas, such as Baylor University Medical Center, don't charge if the person never sees a doctor.

Recent comments


What a broken system. A broke woman with a broken leg in a system...

broke. | Oct. 22, 2008 at 6:40 a.m.

If a hospital knows that they can't handle ER patients then they...

Bob G | Oct. 22, 2008 at 5:28 a.m.

Related content
previousnext

Latest comments

so sorry to hear this terrible news..much sincer condolences to the her family.

Time for him to go. PAST time for him to go.

After reading many comments posted on several stories since the incident...

Hall reprimanded by MWC

Hey, I was at that Pres. Holland devotional, too. It was the year after the...

Sometimes when we loose we win, but not in this case. Want a future?...

First Meeting Utah, 12—4 (1896) Last Meeting BYU,...

Utahns growing tired of Bennett

I am!

Max Hall's only mistake was hating the sinner instead of the sin. He...

Kind of refreshing isn't it, Lee.

Philpot may run for Congress

I voted for Morgan for Vice Chair, and I think he would still be worth voting...

Advertisements