A Provo company that sells Dish Network Corp.'s satellite TV services has agreed to pay a $75,000 fine for hanging up on customers, federal regulators said Tuesday.
Provo-based Star Satellite LLC will pay $75,000 after the company was accused of making telemarketing calls that failed to connect consumers to a live telemarketer within two seconds after consumers answer the call. The Federal Trade Commission said the company, its president and other defendants were "unjustly enriched" by these "unlawful practices."
The FTC said the two-second rule was implemented after concerns by consumers, especially women and the elderly, that they were being stalked when they picked up the phone and no one answered.
Telemarketers would make several automated calls at once and route the first consumers who answered their phones to live marketers. Because of the company's limited staff, other consumers wouldn't be connected at all, said FTC spokesman Mitchell Katz.
- Overstock employees ride bicycles to work to...
- Z'Tejas closing after 13 years at The Gateway
- Dave Ramsey says: Don't leave an estate with...
- Renewable energy advocates decry proposed...
- Protesters from across U.S. arrested at Utah...
- Balancing act: Survey says lack of balance,...
- The Gateway adding new dining concept
- Batman's true mission: The search for...
- Protesters from across U.S. arrested at... 12
- Obama gives protection to gay,... 7
- New solar energy project at Utah... 6
- Balancing act: Survey says lack of... 4
- Parks visitors spent $596M in Utah last... 4
- Renewable energy advocates decry... 4
- Beef pollutes more than pork, poultry,... 2
- Airlines scrap Israel flights over... 2