A Provo company that sells Dish Network Corp.'s satellite TV services has agreed to pay a $75,000 fine for hanging up on customers, federal regulators said Tuesday.
Provo-based Star Satellite LLC will pay $75,000 after the company was accused of making telemarketing calls that failed to connect consumers to a live telemarketer within two seconds after consumers answer the call. The Federal Trade Commission said the company, its president and other defendants were "unjustly enriched" by these "unlawful practices."
The FTC said the two-second rule was implemented after concerns by consumers, especially women and the elderly, that they were being stalked when they picked up the phone and no one answered.
Telemarketers would make several automated calls at once and route the first consumers who answered their phones to live marketers. Because of the company's limited staff, other consumers wouldn't be connected at all, said FTC spokesman Mitchell Katz.
- 11 guaranteed steps to cut family spending
- RSL unveils massive new solar project
- S.L. mayoral candidates tangle over political...
- VW executive apologizes but says scandal not...
- UTA to bolster transit service for 'College...
- Gov. Gary Herbert among the first to 'fly' in...
- Balancing act: To keep employees, focus on...
- New online screening tool finds help for...
- 40 percent tax on employer insurance... 22
- Ogden farmer's pumpkin patch, version... 10
- Warehouse clubs: Where to find the savings 8
- Rocky Mountain Power honors LDS Church... 5
- Salt Lake police receive $1.8 million... 5
- VW executive apologizes but says... 4
- A multigenerational hit: Student debt... 3
- S.L. mayoral candidates tangle over... 3