• "(People) get carried away too fast and they get fired up when they ought to have some common sense."

• "Police officers and city government are under so much tension. I think they are so scrutinized that they have been forced into ruder or less civil behavior."

• "(There is a) total lack of respect and morals. You go into the schools the language is so filthy. It is unbelievable."

• "(What is missing is) day-to-day courteousness. No one is patient anymore."

Where do those questioned most often see incivility?

• "Talk radio and debate over political issues."

• "At work — everybody is under such stress."

• "The airports. People are just annoyed and seem to be very impatient people."

• "The workplace, people swearing a lot, being rude to each other; the media, what we see on TV and on the news. They have taken faith and God out of everything, and that's opened the door to so many problems."

• "TV in general."

• "When you are walking on the sidewalk somewhere and you're the only person, and just you, and they don't move on over. I'm over to the far edge with my baby, and it's like hello, I have my baby. I was coming out of Target the other day and this man came out with his dog. He had a dog in the grocery store."

• "Waiting at line at grocery store or at a check-out counter. People are really rude. I empty my coins out rather than having to use a check or a credit card and people behind me will be like 'Cash? You're using cash!?"'

Source: Dan Jones & Associates