From Deseret News archives:
Mall online: Layton Hills allows shoppers to search out merchandise via Web
The Web site for the Layton Hills Mall, www.shoplaytonhills.com, gives customers the opportunity to search merchandise in stores, send e-mails from the Web site to learn if the item is available in their size, reserve it and pick it up at the mall.
Web sites that combine online and brick-and-mortar shopping are called "hybrids" and are springing up throughout the United States. The Layton Hills Mall service is Utah's first.
Behind the scenes of the Layton Hills Mall's service is NearbyNow, a "mall concierge" company based in Los Altos, Calif., that receives customers' e-mails, calls the Layton Hill's 90 retailers with customers' questions, and replies to the customers. Kiosks in the mall are not included in the service.
The hybrid Web site which also has a text-messaging component : aims to combine the efficiency of online shopping with the immediacy of brick-and-mortar shopping.
"If I like a shirt, I don't want to wait for three days for shipping," said Danielle Gallegos, the Layton Hills Mall marketing director.
The NearbyNow components were added to the Layton Hills Web site in October, but the mall didn't publicize it because stores didn't want to deal with an influx of calls during the holiday season, when they have a high number of seasonal employees, Gallegos said.
Even so, www.shoplaytonhills.com received 514 hits in December, Gallegos said.
About 1.5 million people use the Web sites of the 200 malls that NearbyNow serve. About 10,000 people use NearbyNow's text-messaging service, said Theresa Boldrini-Laird, marketing director for NearbyNow Inc.
The mall Web sites are updated daily to reflect sale prices and new merchandise.
"We have relationships with a bunch of retailers, and they provide us with datafeeds," Boldrini-Laird said. "We constantly upload every day."
Recent comments
Gap is no longer at Layton Hills mall. My mother-in-law is super...
Gap | Feb. 1, 2008 at 7:54 p.m.
Layton Hills Mall is really boring, and seems to be lacking in...
Jordan T. | Feb. 1, 2008 at 3:42 p.m.
I didn't know you could window shop Layton Hills mall from my...
Abbie | Feb. 1, 2008 at 2:11 p.m.
- Huntsman Sr. speaks at Y. devotional 4:35 p.m.
- Utah gas up an average of 2 cents 4:31 p.m.
- Study: Mentoring makes difference 4:26 p.m.
- American Fork band raises funds 4:24 p.m.
- Fatal crash closes I-84 in Weber Co. 3:50 p.m.
- Fire damages Taylorsville home 3:25 p.m.
- Concert to benefit Ugandan children 3:22 p.m.
- Senate committee approves Voros 3:21 p.m.
- Mya tops fellow celebs 3:16 p.m.
- Stocks zigzag after rally 2:53 p.m.
- Utah group finds homes for orphans
- Pratt pleads not guilty to sex charges
- Jazz blow big lead, hang on
- Y. tight ends talented tandem
- Senators want food tax restored
- Utes get extra motivation
- Alta's Ohai is Ms. Soccer 2009
- BYU soccer incident still popular
- Lobo land like home for BYU lineman
- Price injured; Miles has cast removed
- House passes health care bill
257 - TCU showdown has big implications
186 - Lobo suspended
184 - Cougars crush hapless Cowboys
155 - Senators want food tax restored
143 - Utah Jazz fall apart against Kings
131 - TCU 4th in AP poll; U. 16th, Y. 22nd
119 - No 'backlash' for pioneers, gays analogy
104 - RSL rallies to advance
103 - Utes pound winless Lobos
89
I love Melrose place!!!
[By law, we already can't discriminate against someone based on religion,...
Marjorie appears to be the only one in the dark as to Hasan's motives. It's...
comment. Soon enough the apple harvest will be over and those horrible "apple...
Post from 10/22: "i bet someone besides alta, bingham or pg wins the 5A...
bingham vs. alta is going to be an awesome game. So many people went to the...
Nobody on the Jazz will make the All-Star team West PGs 1.Steve Nash -...
Evidently Barak Obama has ALREADY done more to promote peace in the world...
To 3:35 Not kidding. You are right Alta beat Timpview this year, the fact...
Bush? You forgot that he was also a Christian, that has to be his greatest...


