From Deseret News archives:

Gift-card gripes: Cards often have catches that can drain their value

Published: Wednesday, Dec. 5, 2007 12:32 a.m. MST
 |  E-MAIL | PRINT | FONT + - 
Terms of other cards should also be read closely to ensure they can be used for intended purposes. Most cards cannot be used toward paying off credit cards from retailers. Albertsons does not allow use of its gift cards for gasoline purchases.

Kmart does not allow cards to be used in its restaurants or photo studios. Home Depot does not allow gift cards to be used for online purchases, or as a deposit on tool rental, for example.

Theft replacement

Different companies handle theft or loss of cards in different ways — which may cost consumers plenty.

Terms of 10 of the 41 cards examined said they will not be replaced if lost or stolen, so owners should treat them just like cash. Those 10 included: Albertsons, AMC Theaters, Barnes & Noble, Build A Bear Workshop, Cheesecake Factory, Marriott, Olive Garden, Outback Steakhouse, Red Lobster and Starbucks.

Another six did not make it clear on packaging whether replacement is possible. Twenty-five said cards may be replaced, but usually required a receipt or proof of purchase and a card number, which purchasers should keep on file. Most retailers offered replacement for free, while bank-issued cards usually required fees of $5 to $7.50.

Story continues below
Security may be a problem with some cards. News reports have said some scammers have obtained numbers of unsold cards and manage to use much of a card's value after it is sold and activated. To guard against that, many cards now include PIN numbers, covered with scratch-off coating.

However, the Morning News found that several cards still lack such PINs with scratch-off coating, including some for ShopKo, Olive Garden, the Cheesecake Factory, Marriott and Outback.

Despite problems with some gift cards, the Morning News found several that had no expiration dates, no maintenance fees, were clearly replaceable, were not overly restrictive about what could be purchased and clearly had PINs for security.

They were: Best Buy, Blockbuster, Cabela's, Circuit City, Gap, Lowe's, Nordstrom, Old Navy, PetSmart, Sears, Southwest Airlines, Target and Wal-Mart.


E-mail: lee@desnews.com

Recent comments

I make my own gift card put my favorite seeds for the TickleMe Plant...

Samantha | Dec. 9, 2007 at 8:44 a.m.

My sister in Vegas used to send us gift cards every year for...

Vern | Dec. 5, 2007 at 9:49 p.m.

So I guess all those who get gift cards for Christmas better go...

Anonymous | Dec. 5, 2007 at 7:35 p.m.

previousnext

Latest comments

watch out for next year for sure, the negatives are just closet (and...

And something else, I generally follow players from the state schools when...

I could care less that Max Hall said what he did. The feeling is mutual BYU...

BYU is champion of the state

Dear Max, probably could have done without that comment. Probably would've...

Hall mouths off about hate of Utah

As a Utah fan, let me first say congratulations to Max Hall, the Cougars, and...

Geno's and Pat's are good.. but, they are mostly for tourists, the real...

Hall mouths off about hate of Utah

(You even got a middle initial... how's that for 'ya Max) It's nice to see...

Air Up There, The

Even today, I still cannot get enough of this movie or Charles Gitonga Maina....

Cougars beat Utes in overtime

...disappointed with Max Hall's comments that he hates everything about UofU....

Over the last few days I read comments of people complaining about tasteless...

Advertisements