A night of terror heard on tape

The shots echoed behind the woman's voice as she hid inside a tiny closet inside the Rocky Mountain Chocolate Factory.

Boom.

"He just keeps shooting!" a woman named Kathy whimpered over the phone to the 911 dispatcher.

"I want you guys to be as quiet as possible," the dispatcher said.

Boom. Boom. Boom.

"Please tell me what's going on," Kathy pleaded, as more shots could be heard behind her. "There's more shots."

Hiding in a closet with five other adults and a 3-year-old girl, the fear was evident in the woman's voice as the shots could be heard over the phone line. Kathy counted: four shots, five shots.

Boom.

"There's another one," she said, her voice cracking. "What the hell. ... How many rounds does he have? There's another one."

Boom. Boom. Boom. Boom. Boom.

"How many shots was that?"

More than three hours of chilling 911 calls and radio communications between emergency dispatchers and Salt Lake City police officers were released Thursday, detailing the terror inside the Trolley Square mall the night 18-year-old Sulejman Talovic went on a shooting rampage. By the time it was over, Talovic had killed five people and injured at least a half-dozen others before dying in a shootout with officers.

Salt Lake City police released the 911 calls and radio traffic after a request from the Deseret Morning News and other news media outlets under the Government Records Access Management Act. Police and fire dispatchers working the night of Feb. 12 took approximately 641 calls in a two-hour period after the shooting first started.

Panicked employees, shoppers and people dining at restaurants inside the mall can be heard giving descriptions of Talovic's homicidal march from the parking terrace to the center of the mall itself.

"We just heard gunshots outside and people are screaming," said Rene Roberts, an employee at the Green Street Social Club.

Roberts made one of the first calls to 911 after Talovic started shooting in the west parking terrace.

"Oh my gosh, oh my gosh. There's like, people, like, running," she said.

Killing spree

Armed with a 12-gauge shotgun, a .38-caliber handgun, a backpack full of ammunition and a bandolier of shotgun shells around his waist, Talovic opened fire at the mall. He shot and killed Jeffrey Walker, 52, in the parking terrace and wounded his 16-year-old son, Alan "AJ" Walker.

MacKenzie Flanders sobbed into the phone as she described encountering the wounded teen.