From Deseret News archives:
A look at Convergys Corp.
Activities: Customer care, human resources and billing services
Locations: 75 customer-contact centers, three data centers and other facilities
Employees: 68,000, including 19,500 in Asia
Utah locations/employees: Taylorsville, 2,600; Orem, 1,400; Ogden, 1,300; Logan, 850; Cedar City, 400
Call volumes: The three largest centers in Utah each handle about 1 million customer contacts per month.
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