MediConnect's integrity inspires profit

Amy Rees Lewis has a note attached to her computer at work. It reads, "Do what is right, let the consequence follow."

A poem on her office wall reminds her, in part, "The people who are crazy enough to think they can change the world, are the ones who do."

Perhaps there's an irony in such low-tech items serving to inspire the president and chief executive officer of a technology company.

But Rees Lewis' approach to leadership, exemplified in the messages on those bits of paper, has turned South Jordan-based MediConnect from a money-losing enterprise to an innovative provider of products that allow retrieval and delivery of medical records via the Internet.

MediConnect offers an Internet-based system that makes it possible to store records entirely without paper and deliver them easily and securely to insurance providers and attorneys.

Rees Lewis' first move after taking the reins at MediConnect was to transform the company culture into one of integrity, accountability and dedication, adopting the motto, "Our Promise Is . . . Exceeding Expectations."

She further emphasized selling record-retrieval and other document-management services to law firms, retaining existing customers and reducing costs in such areas as call-center operations, which were outsourced.

The results are readily apparent: today, MediConnect is a profitable enterprise with ambitious expansion plans.