From Deseret News archives:
Technology is increasing while civility is decreasing
Or so it seems.
Salt Lake City Mayor Rocky Anderson recently released the contents of his e-mail box to our city hall reporter, Brady Snyder. In case you're worried that the vile or complimentary things you wrote to Anderson will be attributed to you in print here and now, fear not. The names of senders were redacted.
Still, Anderson's e-mail contained some doozies. There were a few bouquets and even thoughtful dialogue on some issues. But others were vile personal attacks. Ad hominem attacks don't require the sender to research an issue or even confine his or her comment to an issue or a policy discussion. Boiled down to their essence, they're words some may have heard or even spoken on our elementary school playgrounds such as "You're stupid." "You smell." or "You're ugly."
What's next? "My dad can beat up your dad"?
It's not my intention to defend Mayor Anderson. Public officials are targets for criticism, praise and everything in between. It goes with the territory.
We have plenty of examples at the Deseret Morning News of people who write e-mails when they're hopping mad about an issue and write the following day asking to rescind their submission. As quickly as we turn around information at a newspaper, e-mail writers should beware that today's hot-headed rant may well become the stuff of tomorrow's headline.
Lee Rainie, director of the Pew Internet and American Life Project, told the Deseret Morning News that "people do say things in e-mail that they probably wouldn't say face-to-face or even in a phone call.
"There's more distance. You don't have to see somebody or hear their reaction to what you have to say."
To me, he's saying that e-mail can be a cold and impersonal, even cowardly, way of communicating. It's impossible to know, but I wonder how many people would take the time to write a letter if it meant finding a piece of paper, rolling it into a typewriter carriage, typing their piece, locating an address, addressing an envelope, buying a stamp and dropping it in a post office box. It makes me tired just thinking about it.
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