Time was when I wrote frequent letters to this column in defense of the Postal Service, but a recent news article about Richard Aragon, a Provoan who felt he had to retire from carrying mail, depicts only the tip of an iceberg of problems that now exist between postal workers and management. Reporter Laura Warner hit the nail on the head: "But the complaints coming out of Provo's post offices aren't unique to Utah. In fact, letter carriers across the nation are upset."
This is not to say that every Postal Service manager is an ogre, but far too many are. From my observations, it is obvious that supervisors are given incentive awards to get more than reasonable productivity from letter carriers. The meaner they are, the bigger the award. Such an atmosphere makes for unpleasant working conditions and causes stress.
Only union negotiations have kept this from becoming worse. It is so near to being criminal that some higher authority should intervene. I propose a congressional investigation.
Norval Turner
Murray
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